The Music Hall

28 Chestnut St, Portsmouth, Nh 03801, Usa
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Our mission The mission of The Music Hall is to present the very best of diverse performing and related arts at The Music Hall as an active and vital arts center for the enrichment of the Seacoast community.

The Music Hall

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Ways to help

Ticket Taker

As you are often the first contact with patrons, your efficiency and courtesy set the tone for the enjoyment of their entire theatre experience. You will take your position in the lower lobby 15 minutes before the house is open, or earlier at the discretion of the house manager. Each ticket should be verified (as patrons sometimes bring the wrong tickets), and any problems should be directed to the box office. At intermission you are to return to the ticket station to verify ticket stubs, monitor patrons with alcoholic beverages from being on the stairs and be available to answer any questions.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor
  • Formal
  • Evenings, Weekends

Usher

Escort each patron to the row printed on his ticket and make sure he understand which seat is his. seat.​ At least one usher should remain at each post throughout the show. If they are available, sit only in seats near your post, as you must be accessible to patrons at any time. Any distracting behavior such as cell phone use, excessive noise or unruly children is your responsibility to address and House Managers are always available to assist with this. When most ticket holders have left, return all seats to their upright position and remove any litter left in the theatre. Take lost and found items to the concessions area.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor
  • Formal
  • Evenings, Weekends

Elevator Operator/Assistant

It is best to have ​two​ elevator volunteers. One volunteer will be the operator while another volunteer watches for and organizes patrons who may benefit from this service. Before the house opens, you should take a test run in the elevator. Inform patrons of its limited space and have those accompanying elevator users meet you in the upper lobby, house right. Be at your post to operate the elevator at intermission and after the performance. Remember that it is sensitive and that patrons may need to be reminded not to “help” with the opening or closing of the doors.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor
  • Formal
  • Evenings, Weekends

Concessions

Under the direction of the house manager, concession workers are expected to assist with a pre­show inventory, set­up, sales, and closing of the concession stand. At all times, concession workers should be courteous and pleasant to patrons of The Music Hall. If there are any issues that cannot be resolved, seek the house manager’s assistance.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor
  • Formal
  • Evenings, Weekends

Merchandise

Some artists will bring merchandise to be sold at the Music Hall. Those who do not have their own staff to handle sales will request a Music Hall volunteer. The house manager will provide a tablecloth, a table cloth, a cash box with bills and change, and any other supplies needed, such as tape or pens. Merchandise sales normally take place before the performance, during intermission, and after the program.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor
  • Formal
  • Evenings, Weekends

Lower Lobby Greeter

You are often the first person to welcome a patron into The Music Hall. Be prepared to answer questions, to direct them to restrooms or the ticket window. It is your responsibility to keep the flow of patrons moving smoothly into the theatre, and to maintain an orderly assembly while patrons are held in the lobby prior to the opening of the house. Disabled patrons may be dropped off at the door and wait in the lobby for the rest of their party to arrive. You are responsible for ensuring that the special needs of elderly and disabled patrons are met.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor
  • Formal
  • Evenings, Weekends

Coat Check

Coat check is located downstairs in the lower lobby to the left of the bar. The coat checker will hang each coat on a hanger which has numbered perforated tags and give the patron one half of the tag with which to claim his jacket later.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor
  • Formal
  • Evenings, Weekends
How you help Volunteers make the show go on! Volunteering not only is essential to the operation of The Music Hall, but has also been called “the best volunteer gig on the seacoast".
About us In 1878, The Music Hall opened its doors as a Vaudeville theater, bringing a fresh cultural vibrancy to the city of Portsmouth. Fast forward 140 years and The Music Hall has been pivotal in a revitalization of downtown into one of the most robust arts destinations in New England. We are a vibrant cultural and community hub. Our passion is to inspire, educate, and connect audiences through the power of live performances and on-screen programming. We aim to ignite creativity, purpose, and a sense of community.
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