EMERGENCY SERVICES – IN DETAIL
Please check back for the latest information or visit ABCD’s Facebook and Twitter pages for updates.
During the COVID-19 crisis, ABCD continues to fulfill our commitment to serving those most in need in a way that can help protect everyone’s health and safety.
Please contact the following programs and services if you need assistance or click here for additional information.
PROGRAMS & SERVICES
Please note that information may change as official guidance concerning the COVID-19 pandemic changes.
NEIGHBORHOOD SERVICE CENTERS
We cannot accept walk-ins, but you are welcome to call to schedule an appointment. Click here to find a location near you.
If you have questions or need food or other emergency assistance, contact our Community Coordination staff at 617.348.6329 or [email protected].
CHILD CARE CHOICES OF BOSTON
Our offices are closed to clients during the COVID-19 crisis. Limited staff is available by email to assist to the best of our abilities by sending and receiving documentation via fax or email. Contact us at 617.542.5437 or [email protected]. For more information, visit childcarechoicesofboston.org.
ELDER SERVICES
ABCD Elder Services staff can be reached only by telephone or email. Please contact us at 617.348.6340 or [email protected] and we will respond to you promptly.” Current Foster Grandparent volunteers will not return to their stations until further notice.
ESOL
In addition, individual neighborhood ESOL programs can be reached as follows:
- Mattapan: 617.433.8881 | [email protected]
- Roslindale: 617.327.1152 x 204 | [email protected]
- Parker Hill/Fenway: 508.353.8739 | [email protected]
FOOD
ABCD has launched a comprehensive food distribution program managed by our Community Coordination team. Reach them at 617.348.6329 or [email protected].
In addition, five of the six ABCD neighborhood locations listed here provide food to those in need. Those locations are identified with an asterisk*.
Please call the neighborhood service center to register for food pantry pickup.
FUEL ASSISTANCE
During the Massachusetts State of Emergency, Fuel Assistance staff is available by telephone only.
ABCD is accepting applications for Fuel Assistance from November 1, 2020 – April 30, 2021.
Please note that gas and electric utilities will not shut off any household’s service during the State of Emergency.
New ABCD fuel assistance applicants: If you are a new applicant and want to apply for fuel assistance, need home heating oil, kerosene or propane, or your heating system is not working — and you live in Boston, Brookline or Newton — call 617.348.6599. If you live in Malden, Medford, Everett, Winchester, Melrose, Woburn or Stoneham, call 781.322.6284. (Eligibility requirements apply.)
Current ABCD fuel assistance clients looking for information about your application:
If you live in Boston, Brookline or Newton, please call 617.348.6411.
If you live in Malden, Medford, Everett, Winchester, Melrose, Woburn or Stoneham, call 781.322.6284.
HEAD START & CHILDREN’S SERVICES
ABCD Head Start & Early Head Start centers are operating in person and virtually. will be closed until June 29th. For information, call 617.348.6272 or email us at [email protected].
HEALTH SERVICES
ABCD Health Services staff can be reached by telephone or email. Please contact Jessica Aguilera-Steinert, Director of HS at [email protected] or 617.348.6416.
HOUSING
Please contact us at 617.348.6347 | [email protected]
IMMIGRATION SERVICES
During the COVID-19 crisis, ABCD Immigration Services staff can be reached only by telephone or email. Please contact us at 617.285.1881 or at [email protected] for more information.
TAX ASSISTANCE
Watch for updates in early 2021. If you have questions, please call 617.348.6583 or email [email protected].
YOUTH SERVICES
If you are interested in WorkSMART, Career Explorations, Get Started, or HOPES, please call 617.348.6548 or email [email protected].
ALL NEIGHBORHOOD SERVICES AND OPERATIONS
617.348.6329 | [email protected],
GENERAL ABCD INFORMATION
617.348.6000 | [email protected]





